Frequently Asked Questions

Everything you need to know about Cannons sports gear and services.

How long does shipping take for heavy sports equipment?

Standard shipping typically takes 3-5 business days. For oversized items like home gyms or heavy bags, delivery may take 7-10 business days via our specialized freight partners.

What is the Cannons return policy?

We offer a 30-day return window for all unused gear in its original packaging. Please note that for hygiene reasons, personal items like mouthguards and compression wear cannot be returned once opened.

Do you offer warranties on professional-grade gear?

Yes, all Cannons professional equipment comes with a 1-year manufacturer warranty covering defects in materials and workmanship under normal athletic use.

Can I track my order in real-time?

Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your gear's journey to your doorstep.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm for larger equipment purchases.

How do I know which size of protective gear to buy?

Each product page features a detailed 'Size Guide' button with specific measurements. If you are between sizes, we generally recommend sizing up for comfort or consulting our live chat experts.